Effective Date: March 04, 2024

1. Introduction

Smallcoin Business Private Limited ("the Company," "we," "us," or "our") operates Nearonly.com (the "Platform"), a software-as-a-service (SaaS) platform designed to assist businesses in creating and managing online stores.

2. Subscription Plans

Nearonly.com offers subscription plans on a quarterly and annual basis. Users can choose between these plans based on their business needs and preferences.

3. Refund Eligibility

Users may request a refund under the following circumstances:

• Technical Issues: If Nearonly.com experiences technical problems that prevent users from accessing essential features or services.
• Service Inconvenience: If the user experiences significant inconvenience or disruption in the service provided by Nearonly.com.

4. Refund Process

To request a refund, users must:

• Raise a Support Ticket: Users should submit a support ticket through the Nearonly.com platform or contact our customer support team via email at [email protected] or phone at +917897892129.

5. Refund Timeline

Refunds will typically be processed within 7 to 15 business days upon approval of the refund request.

6. Refund Method

Refunds will be issued to the original payment source used for the subscription purchase. In cases where this is not possible, refunds may be issued via bank transfer to a bank account specified by the user.

7. Non-Refundable Fees

Setup fees, transaction fees, or any other non-refundable charges associated with the subscription plan are not eligible for refund.

8. Exceptions

There are no exceptions to this refund policy unless explicitly stated by Smallcoin Business Private Limited in writing.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• Email: [email protected]
• Phone: +91 78978 92129